PRAGUE CITY INFORMATION
Visit a Prague tourist information centre or simply read our guide below, which offers practical visitor information and advice to help you plan your Prague trip.
If you have any questions, don't hesitate to contact us.
Tourist Information Offices
Tourist Information Offices in the city
Open: Jan-Feb Daily 09:00-18:00; Mar-Feb Daily 09:00-19:00.
Open: Daily 09:00-19:00.
-Wenceslas Square 42 (kiosk near Štěpánská street), New Town, Prague 1.
Open: Mar-Oct: Daily 10:00-18:00.
Visitor Information at Prague Airport
-Prague Airport Arrivals Hall at Terminals 1 & 2:
Currency & Money
Cost of living in Prague
Food and drink in normal restaurants, cafés and shops in Prague is cheaper than in Western Europe. Beer and wine in pubs is considerably cheaper. The price of clothes and durable consumer goods is similar to other European countries.
Currency in Prague: Czech Crown (czk)
The currency in Prague is the Czech Crown (czk).
Czech banknotes are issued in the following denominations: 100/200/500/1000/2000/5000.
Some hotels, shops and restaurants accept Euros as well, but many only take Czech Crowns.
Czech Crown currency converter
At current exchange rates 1000czk =around £36/€40/$50.
Visitors can obtain Czech Crowns for a better exchange rate in Prague than in their home country, but observe the following guidelines:
Cash machines (ATMs) in Prague
The best exchange rate for your money is usually obtained by withdrawing Czech Crowns from a bank's cash machine (ATM) in Prague, even accounting for transaction fees your own bank may charge (ask your bank what the fees are before you travel). Cash points in Prague accept debit and credit cards backed by Visa, Mastercard, American Express and Maestro.
Three key points on withdrawing money from an ATM:
1. Use a debit card if possible; fees are normally lower than for a credit card.
2. Use the ATM of an official bank. And to be sure, use an ATM at an actual bank. Some (not all) stand alone ATMs impose extra charges.
3. Some ATMs offer the option to pay using 'home currency'. Ignore this and opt to pay in 'local currency'. The transaction will then be converted at a good international rate authorised by your own bank. If you select home currency, the ATM converts the Czech Crowns at its own rate; this is called Dynamic Currency Conversion (DCC). Avoid it.
City Centre ATMs: use an ATM at a Czech or International bank. These are most prevalent around Wenceslas Square in the New Town. In the Lesser Town there is an ATM at Česká spořitelna bank at the top of Mostecké street.
Prague Airport ATMs: At Terminal 1, exit customs and in the arrivals hall the ATMs are to the right, by the stairs. At Terminal 2, exit customs and in the arrivals hall the ATMs are to the left - Prague Airport.
Best places to change money in Prague
To change cash for Czech Crowns, the best exchange rates are to be found in the city centre, but careful where you go. For excellent rates and no commission, we recommend: exchange at Kaprova 15, near the Old Town Square, and Samiko Exchange at Štěpánská 39, near Wenceslas Square.
Czech and International banks in Prague, mostly located around Wenceslas Square, offer good exchange rates too, but they do charge commission.
Be wary of small currency exchange booths. Some offer reasonable rates, but at many, offers of 0% commission and confusing signs mask a poor rate. Ask what the total amount you will receive is before handing over your money.
Credit card acceptance in Prague
Credit cards are accepted in most hotels, international shops and restaurants. Many local shops, cafés, bars and clubs do not take credit cards. Cash is king in the Czech Republic, so if you able to, pay in cash.
Best Time to Visit Prague
Prague is a lovely city to visit all year round, and the contrasts in temperature and weather only add to its appeal. Tourist services like restaurants, theatres, and the sights and attractions are open and well-equipped to welcome visitors at any time; places are heated in the winter, and some, but not all, are air-conditioned in the summer.
While sightseeing is a major reason to visit Prague, it is also a city to relax in. On fine weather days in spring, summer and autumn, enjoying an al fresco drink outside a bar or café basking in glorious sunshine is one of the highlights of Prague. While in the winter, the pubs and traditional cafés offer a warm, cosy respite from the cold.
The cheapest hotel rates can be found in July and August, and from November to March (although December is Christmas markets season, prices are still relatively low). Hotels are most expensive in May, followed by April, June, September and October.
Prices for sightseeing and entertainment are roughly the same all year round.
Weather in Prague
The weather in Prague varies dramatically between the seasons, far more than for example in London.
Summer (June to August) is often hot and sunny, reaching the high temperatures of Paris. Whereas winter (December to February) can be very cold, with lengthy periods of snow.
In spring and autumn, Prague basks in long spells of warm sunny weather, interspersed with dull days and heavy showers.
The average high in July/August is 23°C (73°F), although at least one heat wave can be expected, pushing temperatures up to 35°C (95°F) and beyond.
The average low in December is -2°C (28°F), in January -4°C (25°F). But both months can bring considerably colder weather for days on end.
Clothes to Wear
The weather in Prague is highly changeable, as elsewhere in Central Europe. On good days in spring, summer and autumn, visitors will find cool shirts, shorts, skirts and dresses most welcome, and bring sunscreen, sunglasses and hats. However, even in summer bring a fleece and a waterproof jacket or umbrella, in case of a cold snap or heavy shower.
In the winter, bring a warm coat, hat and gloves. Waterproof shoes are also a good idea in case of rain or snow.
Prague is a wonderful city to explore on foot, so a comfortable pair of shoes is a good idea all year round. The city centre is compact, making it easy to walk between the sights and attractions. And the most important sights, such as Prague Castle and the Old Town Square, are only fully accessible on foot.
While it may be nice to dress smartly, and many people do, Prague is a reasonably casual city. Restaurants, opera houses, theatres and other tourist venues do not have strict dress codes and accept most forms of attire.
Communications: Internet Access, Wi-Fi, Telephone & Post Fast Internet access at speeds of up to 4G is widely available in Prague. Internet enabled phones, tablets and other devices connect easily to Vodafone, EE, T-Mobile, Three, Orange, Telia, Movistar, Telekom, O2, China Mobile and other networks.
Wi-Fi is freely available throughout the city. Most hotels, apartments and restaurants offer free Wi-Fi, as do many pubs, bars and local cafés. Wi-Fi is also free at Costa Coffee, Starbucks, KFC, McDonald's and Prague Airport.
Telephone International Dialling Code for Czech Republic: +420.
Public telephones require a phone card. These cost 200czk, 300czk and 500czk, and can be purchased at post offices and newsstands.
Useful & emergency telephone numbers
Czech numbers: 1180.
International numbers: 1181.
General emergency: 112.
Fire: 150. Ambulance: 155.
Municipal Police: 156. Police: 158.
First Aid: 141 23. Pharmacy: 141 24.
Dental: 141 22.
Emergency Road Service:1230/1240.
Open: Daily 02:00-24:00.
Tel: 604 221 504.
Domestic letters & postcards: 16czk (50g).
International letters & postcards: Europe 32czk (50g); Outside Europe 37czk (50g).
As in most of Northern and Central Europe, the electricity supply in Prague is 230v. Electrical sockets take standard European two-pin plugs. British, North American and other tourists should bring adaptors. In Prague, adaptors can be purchased at Tesco or at Euronics at Palladium Shopping Centre.
The Prague public transport network is cheap, efficient and highly integrated. Public transportation runs frequently during the day and at night, and a single ticket permits travel on all trams, buses and the metro.
Dangers & Annoyances
Prague is a relatively safe city to visit; safe to walk around and to travel on public transport, including at night. Assaults are extremely rare. However, as in any city, the tourist is a target for the unscrupulous: Pickpockets are skillful, so keep a close eye on valuables; Do not use your back pocket for your wallet; Avoid hanging handbags on chairs in cafés. Observe the golden rule: If you don't need to carry it, leave it in the hotel safe.
Beware over-charging: In restaurants, check the bill carefully; In taxis, insist the driver puts the meter on - and if there is no meter, agree a price before you set off; Avoid small currency exchange booths - see our advice on currency exchange above.
Prague Experience aims to help visitors enjoy their trip. Tourist services listed on this website have been tested and approved. And once listed, if a service subsequently falls short (places do change), they are removed. For our Prague airport transfers service, we use polite, honest drivers. Our accommodation is of a high standard. Our restaurants serve great food, with good customer service. And we only list the best sightseeing tours and the best performances at the opera houses and concert halls and theatres.
Tips are naturally welcomed by staff working in the tourist industry, although the feeling is generally relaxed. Staff do not tend to chase tips. 5%-10% is appropriate. The exception is the overpriced touristy restaurants, which Prague Experience do not list. To avoid them, you may wish to consider the ones listed in our Prague restaurants guide.
Smoking in Public Places
It is illegal to smoke in enclosed public places in the Czech Republic, including in pubs, cafés, bars and restaurants.
Children's Activities & Information for Families
As already stated, Prague is relatively safe. Parents need have no extra concerns for their children over the normal care one would take in a city.
There are plenty of activities for children to participate in: Gothic towers to climb, a funicular railway to ride, swimming pools, parks, museums, Prague Zoo, Sea World, river cruises, and a host of puppet and black light theatre shows: children's activities in Prague.
Most restaurants and cafés welcome children, some have high chairs for babies. While kids' menus are rare, waiters are happy to suggest suitable dishes for children from the adult menu or perhaps offer half portions. And smoking in restaurants is banned.
Importantly, watch out for trams when you cross roads.
Accessibility: Wheelchairs, Disabled Access & Baby Buggies
Users of wheelchairs and baby buggies, and people with walking difficulties will be pleased to note that Prague is a highly pedestrianised, compact city; the sights and attractions are all fairly close to each other. Stay in a hotel in the city centre (Prague 1), and if you can walk or be pushed short distances, you can participate in much of the sightseeing and entertainment on offer without using public transport or taxis.
There are cobbled streets in parts of the city, notably in some areas of the Old Town, Lesser Town and at Prague Castle. But while the cobbles can be a little hard going, they are not generally too onerous.
The New Town may be the most suitable area for you to stay in, particularly in and around Wenceslas Square (see hotels and apartments). Road surfaces are more even here, and the hotels, restaurants, shops and entertainment venues tend to be more modern; the buildings are more spacious and more likely to have lifts.
On public transport, accessibility for disabled passengers and baby buggies is improving fast: more than half of Prague metro stations provide wheelchair access via lifts, and newer trams are adapted for wheelchairs and prams. Both international train stations have lifts to the platforms.
For your arrival in Prague, we can recommend our Prague airport transfers service. Let us know your requirements in advance and we will arrange for a suitable vehicle to meet you.
Once you are in the city centre and checked in to your hotel, you will find taxis are plentiful and inexpensive, so are an option for travelling around the centre. Ask at your hotel reception when you arrive for a reputable taxi firm.
The main challenge wheelchair users in Prague face is a complete lack of disabled toilets. Many buildings are ancient and have preservation orders on them, so cannot be adapted for wheelchairs. But in other cases, efforts simply have not been made.
With regards to dining in Prague, a lot of restaurants and cafés are at street level. Others are situated in cellars and on roof terraces, with many serviced by a lift. We offer a guide to wheelchair accessible restaurants, but to reiterate the point, disabled toilets are rare: Prague restaurants with wheelchair access.
Medical Services Doctors (Doktori) - 24 hour tourist services
Doctor Prague, Vodickova 28, 3rd entrance, 2nd floor, Prague 1.
Open: Mon-Fri 08:30-17:00.
Tel: 224 220 040. 24 Hour Emergency Tel: 603 433 833 / 603 481 361.
There are many pharmacies in Prague. Most chemists are located in the New Town, including in the shopping malls.
Open: Mon-Fri 08:00-20:00; Sat 09:00-18:00.
Tel: 224 235 847.
Adamova Lekarna, Wenceslas Square 8, Prague 1.
Open: Mon-Fri 09:00-19:00; Sat-Sun 10:00-18:00.
Tel: 770 113 031.
Open: Thu-Sat 09:00-22:00; Sun-Wed 09:00-21:00.
Tel: 777 775 127.
Open: Mon-Fri 08:00-18:00; Sat 10:00-14:00.
Tel: 224 220 703.
Open: Mon-Fri 08:30-17:00.
Tel: 222 094 110.
Lekarna, Palackeho 5 (near Wenceslas Square), Prague 1.
Open: Mon-Sun 24 hours.
Tel: 224 946 982.
Open: Mon-Fri 07:00-19:00; Sat-Sun 08:00-20:00.
Lekarna U svate Ludmily, Belgická 37, Prague 2.
Open: Mon-Sun 24 hours.
Tel: 222 513 396.
Dentists (Zubari) - 24 hour tourist service
Prague City Dental, Klimentská 20, Prague 1.
Open: 24 hours.
Tel: 775 785 222.
Visa & Passport Information
Nationals of the UK, EU countries, Australia, Canada, Japan, New Zealand, USA and a number of other countries can visit Prague without a visa.
The Czech Republic is a member of the European Union (EU) and the Schengen area, so holders of a Schengen visa are permitted to enter the country.
Other travellers may require a visa.
Passports for UK and EU nationals: your passport must be valid for the length of your visit.