Terms & Conditions

Terms and Conditions

Provider: MAXX TOURS & TRAVELS s.r.o. Krásova 802/25, Žižkov, 130 00 - Praha 3, Prague - Czech Republic
Company ID: 069 62 882
TAX ID: CZ06962882
Telephone: +420 777 057 697
E-Mail: info@maxxtours.cz
Web: www.maxxtours.cz

  • All our vehicles are insured, but we highly recommend that you have proper travel insurance for your visit in the Czech Republic and Central Europe.
  • If you go on one of our driving tours around the Czech Republic or Central Europe, do not forget to take your passports with you. For trips abroad, please check visa requirements.
  • The length of the tours is approximate and can get longer due to traffic.
  • The Provider is not responsible for any problems caused by traffic, as we are unable either to influence or to anticipate these.
  • In case the service can not be provided due to force majeure the Provider reserves the right not to provide the services. In such case the Provider shall return the paid total amount to the client.

 Cancellation Policy

  • Cancellations made more than 48 hours before departure will be honored with full refund.
  • Cancellations made 48 hours – 24 hours before departure: 90% cancellation fee.
  • Cancellations made less than 24 hours before departure: 100% cancellation fee.
  • No show: 100% cancellation fee.

Our tours are held rain or shine with some variations to accommodate the weather. A request to change or cancel a booking must be made in writing by replying to an email MAXX Tours & Travels has sent you or via our contact form.

If you are running late for the tour please call our local emergency number, cell: +420 777 057 697 (or send a text) so that we can give your message to our tour guides. 

Museums and monuments can sometimes close without notice due to strikes, structural problems, etc., or the tour guide who leads a given tour may become unavailable at the last minute due to illness or some other unforeseen circumstances. In these cases we will do our best to re-organize the tour to accommodate the change; however, our responsibility in these cases is limited and we cannot be held liable for circumstances beyond our control.