Our tours are held rain or shine with some variations to accommodate the weather. A request to change or cancel a booking must be made in writing by replying to an email MAXX Tours & Travels has sent you or via our contact form.
If you are running late for the tour please call our local emergency number, cell: +420 777 057 697 (or send a text) so that we can give your message to our tour guides.
Museums and monuments can sometimes close without notice due to strikes, structural problems, etc., or the tour guide who leads a given tour may become unavailable at the last minute due to illness or some other unforeseen circumstances. In these cases we will do our best to re-organize the tour to accommodate the change; however, our responsibility in these cases is limited and we cannot be held liable for circumstances beyond our control.