Privacy Policy

 Cancellation Policy

  • Cancellations made more than 48 hours before departure will be honored with full refund.
  • Cancellations made 48 hours – 24 hours before departure: 90% cancellation fee.
  • Cancellations made less than 24 hours before departure: 100% cancellation fee.
  • No show: 100% cancellation fee.

Our tours are held rain or shine with some variations to accommodate the weather. A request to change or cancel a booking must be made in writing by replying to an email MAXX Tours & Travels has sent you or via our contact form.

If you are running late for the tour please call our local emergency number, cell: +420 777 057 697 (or send a text) so that we can give your message to our tour guides. 

Museums and monuments can sometimes close without notice due to strikes, structural problems, etc., or the tour guide who leads a given tour may become unavailable at the last minute due to illness or some other unforeseen circumstances. In these cases we will do our best to re-organize the tour to accommodate the change; however, our responsibility in these cases is limited and we cannot be held liable for circumstances beyond our control.